Do I need the Retail Residential HVAC Service Department?

Do I need the Retail Residential HVAC Service Department?

Here are basic questions to see if you need the Retail Residential HVAC Service Department, with its proven Ready-Built HVAC consumer friendly website with built-in managed blog that posts links to your social media, Retail Residential HVAC Service Department processes and forms, as well as job-training and LIVE right-at-your-desktop implementation support available 24/7!

  • Are you reaching the 87% of all consumers that buy via web and social media?  If not, select a residential service program that includes a best-practice SEO friendly HVAC website with blogging tied to your social media.
  • Are you using upfront consumer pricing for service repairs?  If not, select the residential service program that includes an award winning Fix-Right Service Repair price guide.
  • Are you converting 8 out of 10 calls to a service agreement?  If not, select the residential service program that includes a proven, best-practice service agreement program.
  • Are you converting 2 out of 10 calls to a quoted work?  If not, select the residential service program that includes a proven service call handling process with the Service-Right Survey and Customer Awareness Handout.
  • Are you averaging 2.25 hours per residential repair call?  If not, select the residential service program that includes best-practice repair pricing in compliance with published consumer and safety standards.
  • Are you using proper inventory control for residential service-truck restocking?  If not, select the residential service program that includes a written, best-practice service-truck stock and restocking program.
  • Are you delivering consistent quality on all residential demand service work?  If not, select the residential service program that includes written, best-practice demand service standard operating procedures.

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